Here's the English translation:DO YOU (YOU OR YOUR COMPANY) DO E-COMMERCE?
- lailaarciniegahern
- Apr 9
- 2 min read
Therefore, you should know what the competent authority permanently reviews on websites. Here is a brief list for you to check if you are in compliance:
Check that the page has contact information.
Check that the total amounts to be paid are displayed. (This point has its details when including taxes, shipping costs prior to payment, etc.).
Check that the prices of products or services are in national currency.
Check that the characteristics of the good, product, or service are clear and comply with legal requirements.
Check that information on payment methods is specified.
Check that you have a Privacy Notice.
Check that you have clear cancellation methods.
Check that shipping methods are clear.
Also check that the content is in Spanish, that it is indicated whether or not the consumer grants permission to receive advertising, and, since the same Directorate reviews Electronic Commerce as the one that reviews Advertising and Commercial Information, they usually also check that the advertising complies with the applicable regulations. In some cases, they may also review compliance with commercial information in the labeling of the advertised product, etc.
🚨Recommendations: Search PROFECO's website for the virtual store monitoring and check if your company appears, and if so, confirm that it meets the essential minimum requirements referred to in the aforementioned list. If you are missing any of the minimum requirements, correct them immediately and consult your expert lawyers to help you if it is a specialized issue, such as the Privacy Notice and the regulatory compliance part. If you did not have this point in your risk map, update it, as well as your Compliance program in its consumer and advertising section.
At ESCARTIN ABOGADOS, we advise some of the most important brands in the country to comply with this regulation and help them keep their information updated.
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